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FAQ

Frequently Asked Questions

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Technical Help and Support

Technical Help and Support


How can I get technical assistance with my Virtual College class?
How can I make a suggestion about the MDC Web site?
How do I access the library’s LINCCWeb databases?
How to remove and reassign Voice Mail for a user?
How to schedule a Skype Meeting using Outlook 2013 or 2016
MDC Spam Mail Box Instructions
How do I set up my MDC employee email system on my Android device?
How do I set up my MDC employee email system on my iPhone, iPad, or Ipod device?
How does the new Outlook Web App (OWA) page look like?
Why does Microsoft Outlook continue to ask for authentication?
Accessing Office 365 (O365) email in Outlook
Voicemail Frequently Asked Questions
Office 365 Frequently Asked Questions
Adobe Creative Cloud Desktop’s Step-by-Step Installation Guide
What do I need in order to log in to the MyMDC mobile app?
How can I give feedback or report a problem with the mobile app?
How do I install Microsoft Office on Windows?
How do I uninstall Office from my Windows computer?
How do I install Microsoft Office on a Mac?
How do I uninstall Microsoft Office on a Mac?
How do I install Office Mobile on an Android device?
How do I install Office Mobile on an iPhone?
How do I open files from OneDrive?
How do I save files to OneDrive?
How do I deactivate an Office 365 license?
I get an error message when I try to use the MyMdc Mobile app
None of my data is loading in the MyMDC mobile app. The wheel just keeps spinning or I see an error message
Microsoft Teams FAQ
Faculty External Sharing FAQ
MDC Voicemail Quick Reference
How to use Whiteboard in Microsoft Teams
How to digitally sign an Adobe Sign form
Setup Automatic Replies for Shared Accounts
Microsoft Bookings FAQ
Zoom Resources FAQ

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