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FAQ

Frequently Asked Questions

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I get an error message when I try to use the MyMdc Mobile app


You may have received the following error when you tried to log in to the app:

“An irrecoverable error has occurred, please contact your IT Service Desk for further support.”

— Try deleting then reinstalling the app.

If this doesn’t solve the problem, please contact the IT Help Desk at 305-237-2505 during regular business hours, or submit a ticket using the mobile app feedback form.

Last Updated: 6 years ago in Technical Help and Support Tags: mobile
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