How to remove and reassign Voice Mail for a user?

A work order needs to be submitted in order to either remove or transfer a person’s voice mail.

1. Go to: https://wape.mdc.edu/NTSWorkOrder/
2. In the form specify the reason for this work order.
   1. If the extension is going to be reassigned to someone else immediately:
      1. “Person X” is no longer with the College. Please reassign extension ##### to “Person Y” with voice mail and local/domestic/international (only 1 should be chosen) dialing access.
         1. Please note: If the replacement is transferring from another department, that department will need to submit its own online work request form accordingly.
   2. If the extension is going to remain vacant for the time being:
      1. “Person X” is no longer with the College. Please reassign extension ##### as vacant with no voice mail.
         1. Please note: If the employee had either domestic or international dialing access, this should be removed also, and the corresponding ticket documented accordingly,
            in the interest of retaining the accuracy of future CDR production and verification.