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FAQ

Frequently Asked Questions

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Why my authentication method does not work for my VPN Connection (Employees)?


You MUST have your DEFAULT MFA authentication method set to either:
App based authentication – notification OR Phone – call.
Text message (SMS) or Security Key/Hardware Token methods are NOT currently supported.
You can change your default authentication method by signing in to:
https://mysignins.microsoft.com/security-info

Last Updated: 2 years ago in Tags: Microsoft MFA

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